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Important notices

Response to prevent COVID-19 infection

We are working on below actions to protect all guests and employees’ safety environment.
Thank you for your understanding and corporation.

At the Hotel Entrance

・Request sanitizing for all guests
Hand sanitizer is now available at public space such as hotel entrance and lobby.Please use them when you arrived at the hotel.


・Checking health condition
Please kindly understand to ask your health condition, travel history to abroad, and request to fill up a health certificate.We may ask for instructions to health center or support center after we’ve got your understanding.If we could get your approval, we may decline to accept your hotel stay.

Guest Rooms

・Ventilate rooms
To ventilate your room, air conditioner is available to use.

Intergate Lounge

・Request sanitizing for all guests at the lounge entrance
Please use hand sanitizer when you enter the lounge.

Public Area

・Elevator use restriction
We restrict an elevator capacity to prevent overcrowding.Please use hand sanitizer before and after taking the elevator.


・Express check-out
We offer an express check-out. The process is available from the in-room television.You can leave your card key in the room, and are able to depart our hotel without contact to staff or equipment.*Only for guest who has no additional fee.

Other response to prevent COVID-19 infection

Intergate Hotels working on below actions to protect all guests and employees’ healthy environment.

・Installing partitions
To prevent droplet infection, we installed partitions at front desk and coffee counter in Intergate Lounge.Partitions are regularly sanitized.

・Ventilate the facility
We ventilate the facility during cleaning the room and at the Intergate Lounge and the communal bath.

We wear a face mask during a service.
We regularly use hand sanitizer.
We do thorough employees’ health management; measuring body temperature and manage based on a health checking sheet.